Terms of service
OVERVIEW
Welcome to DRAVENYX. Throughout the site, the terms “we”, “us” and “our” refer to DRAVENYX. We operate this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a premium shopping experience.
Our store is powered by Shopify, which enables us to deliver our Services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 - ELIGIBILITY & ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have parental consent.
You agree to provide accurate and complete information when making a purchase. You are responsible for maintaining the confidentiality of your account and all activities under it.
SECTION 2 - PRODUCTS
We strive to display our products as accurately as possible. However, actual colors and appearance may vary depending on your device settings.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase. DRAVENYX reserves the right to accept or decline any order at our discretion.
Orders cannot be cancelled once confirmed.
All purchases are subject to our Return & Refund Policy.
Products are intended for personal use only and not for resale.
SECTION 4 - PRICING & PAYMENTS
All prices are subject to change without notice.
You agree to provide current, complete, and accurate billing and payment details. You authorize us to charge your selected payment method for your order.
SECTION 5 - SHIPPING & DELIVERY
Delivery timelines are estimates and not guaranteed.
We are not responsible for delays caused by courier partners or unforeseen circumstances. Once the order is shipped, the risk of loss is transferred to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including designs, images, logos, graphics, and text, is the property of DRAVENYX and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
SECTION 7 - THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or practices. Use them at your own risk.
SECTION 8 - SHOPIFY RELATIONSHIP
Our store is powered by Shopify, but all transactions are between you and DRAVENYX. Shopify is not liable for any issues related to purchases from our store.
SECTION 9 - PRIVACY
Your personal information is governed by our Privacy Policy. By using our Services, you consent to the collection and use of your data as described.
SECTION 10 - RETURNS & REFUNDS
All purchases are subject to our Return & Refund Policy.
Returns are only accepted for damaged, defective, or incorrect products.
We do not accept returns for size issues, color preferences, or change of mind.
SECTION 11 - USER FEEDBACK
Any feedback, suggestions, or reviews you provide may be used by us for business purposes without compensation.
SECTION 12 - ERRORS & INACCURACIES
We reserve the right to correct any errors related to pricing, product details, or availability without prior notice, including after an order is placed.
SECTION 13 - PROHIBITED USE
You agree not to use our Services for unlawful activities, fraud, abuse, or violation of any laws.
SECTION 14 - TERMINATION
We may suspend or terminate your access to our Services at any time if you violate these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.
SECTION 16 - LIMITATION OF LIABILITY
DRAVENYX shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold DRAVENYX harmless from any claims arising out of your violation of these Terms.
SECTION 18 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
SECTION 19 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
For any questions regarding these Terms, please contact us:
DRAVENYX
📧 support@dravenyx.com
📍 N-41-VC-2/10/14, Ashtavinayak Chowk, Savta Nagar, CIDCO, Nashik, Maharashtra, India 422008
📞 +91 92844 38795