Refund policy

• Easy 7-day return window from the date of delivery
• Items must be unused, unwashed, with original tags and packaging intact
• Sale items and gift cards are not eligible for return

⚠️ Return Eligibility

Returns are accepted only if the product received is damaged, defective, or incorrect as per your order.
We do not accept returns for size issues, color preferences, or change of mind.

📦 Damaged / Wrong Product

Please report any damaged, defective, or incorrect item within 24 hours of delivery for quick resolution.

📩 How to Request a Return

To initiate a return, email us at support@dravenyx.com with your order details and issue.
Returns sent without prior approval will not be accepted.

💰 Refunds

Once your return is received and inspected, your refund will be processed to the original payment method within 10 business days.
Please note that bank processing times may vary.